Nyumba Popote (“we,” “our,” “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website, mobile app, or any of our services.

By accessing or using Nyumba Popote, you agree to the practices described in this policy.

A. Personal Information (Provided by Users)

• Full name

• Phone number

• Email address

• ID or verification documents (for sellers/agents)

• Business registration information

• User profile details

B. Property Information (Provided by Sellers)

• Property descriptions

• Photos & videos

• GPS location or area

• Price and payment details

• Ownership details (where applicable)

C. Automatic Information (Collected by System)

• IP address

• Browser type & device information

• Pages viewed & actions taken

• Cookies and tracking data

D. Communication Data

• Messages

• Calls

• WhatsApp interactions (if enabled)

2. How We Use Your Information

We use your information to:

• Create and manage user accounts

• Verify sellers and property listings

• Improve user experience

• Enable communication between buyers and sellers

• Prevent fraud and protect platform integrity

• Send notifications or property updates

• Improve platform security, analytics, and performance

We do not sell your personal information to third parties.

3. Sharing of Information

We may share information only in the following cases:

A. With verified sellers or buyers

When a user contacts a seller, the seller may see your name and phone number or email.

B. With third-party service providers

Such as:

• Google Maps

• Hosting providers

• Payment gateways

• SMS/Email communication tools

These providers only receive the minimum data needed to perform their service.

C. Legal Compliance

We may disclose information if required by law, court order, or government request.

D. Fraud Prevention

We may share information to investigate scams or suspicious activities.

4. Cookies & Tracking Technologies

Nyumba Popote uses cookies to:

• Improve platform performance

• Remember user preferences

• Analyze site traffic

• Enhance browsing experience

Users can disable cookies in their browser settings, but some features may not work properly.

5. Data Storage & Security

We implement industry-level security measures to protect your data, including:

• Encrypted connections (HTTPS)

• Secure server hosting

• Restricted access to user data

• Regular platform monitoring

However, no system is 100% secure, and users are advised to share information responsibly.

6. Your Rights as a User

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your account or data

• Withdraw consent at any time

• Report misuse or abuse of your information

To exercise these rights, contact our support team.

7. Account Deletion

Users may request account deletion at any time.
Once deleted:

• Your personal information is removed from active systems

• Some data may remain in backups for security or legal reasons

• Property listings may be anonymized after removal

8. Children’s Privacy

Nyumba Popote does not knowingly collect information from persons under 18 years.
Users must be of legal age to create a seller account or enter a property transaction.

9. Links to Third-Party Websites

Some listings or pages may link to external websites.
Nyumba Popote is not responsible for the privacy practices of third-party sites.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a new “Last Updated” date.

Continued use of the platform means you accept the updated policy.

11. Contact Us

For privacy-related questions, data requests, or concerns:

Nyumba Popote – Data Protection Team
Email: (add email)
Phone/WhatsApp: (add contact)
Location: Coast, Kenya
Website: (add domain)